Privacy Policy

Version: July 2025
Last updated: 26 July 2025

1. Introduction

Welcome to [REVIVALI] ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Revivali.com] ("Site") and use our online store services.

Please read this policy carefully to understand what information we collect, how we use it, and your rights regarding your data. By using our Site and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect personal information such as your name, billing and shipping address, email, and phone number. Payment details such as credit or debit card information are processed securely and never stored in full. We also collect order history, shipping details, IP address, browser type, device information, and marketing preferences if you choose to subscribe to our communications.

2. How We Use Your Information

Your data is used to process and deliver orders, handle payments securely, provide customer support, communicate with you regarding purchases or inquiries, and improve our website and services. We may also send promotional offers if you have opted in to receive them. We process information when required to comply with legal obligations such as tax or accounting requirements.

3. Sharing Your Information

We do not sell or rent your information. Data may only be shared with trusted partners such as payment processors, shipping carriers, and IT service providers, always under strict confidentiality agreements. If required by law, we may disclose information to relevant authorities. In the event of a business transfer, such as a merger or acquisition, your data may be included as part of that process.

4. Cookies and Tracking Technologies

Our website uses cookies to personalize your experience and analyze website traffic. You can manage or disable cookies in your browser settings. Visitors from the EU and UK will be asked for explicit cookie consent in compliance with GDPR.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or longer when legally required.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You may also request to limit or object to certain processing activities, withdraw your consent for marketing communications, or request a copy of your data. To exercise these rights, please contact us at [Support@revivali.com].

7. Data Security

We implement technical and organizational measures such as SSL encryption to safeguard your information. While we take security seriously, no online system can guarantee absolute protection.

8. International Data Transfers

Because we operate in multiple countries, your information may be transferred outside your country of residence. We ensure such transfers comply with applicable data protection laws including GDPR, CCPA, and PIPEDA.

9. Children’s Privacy

Our website is not directed at children under the age of 16, and we do not knowingly collect information from minors.